Shipping & Delivery

Hi there, and thanks for stopping by my little shop! Here's everything you need to know about how I get your order from my door to yours.

The Short Version

• Free shipping on every single order — no minimum, no surprises
• I pack and ship orders in 1 to 3 business days
• Delivery usually takes 3 to 7 business days once it's on the move
• I only ship within the United States right now

If you want the longer version with all the details, keep reading.

Where I Ship

I ship anywhere in the United States — all 50 states, plus APO/FPO/DPO military addresses. International shipping isn't something I offer yet, but I'm hoping to expand someday soon.

What It Costs You

Nothing. Zero. Zilch. Shipping is on me, no matter how small or large your order is. The price you see at checkout is the final price. No sneaky handling fees, no inflated shipping charges hidden in the product price.

When Your Order Goes Out

I do my best to process orders within 1 to 3 business days after your payment clears. That means:

• Order Monday morning? It usually ships by Wednesday.
• Order Friday night? Look for it to ship by Tuesday or Wednesday of the next week.
• Holidays, big sale weekends, and busy seasons might add an extra day or two — I'll always email you if there's a delay.

The moment your package ships, you'll get a tracking number in your inbox.

When It Arrives

Once your order is in the hands of the carrier, here's what to expect:

• Lower 48 states: about 3 to 7 business days
• Alaska, Hawaii, Puerto Rico: about 5 to 10 business days
• Military addresses (APO/FPO/DPO): 7 to 14 business days, sometimes longer

These are estimates, not promises. Weather, holidays, and the carrier's own schedule can shift things by a day or two.

Who's Carrying Your Package

I use USPS, UPS, and FedEx — whichever one gets your order to you fastest and safest. The choice usually depends on where you live and how big the order is.

Tracking Your Package

When your order ships, I'll send you an email with your tracking link. If you don't see it within 3 business days of placing your order, take a peek in your spam folder. Still nothing? Email me at ngoccam15102011@gmail.com and I'll sort it out.

Oops — Wrong Address?

It happens! If you realize you typed the wrong address, email me at ngoccam15102011@gmail.com as fast as you can. If I haven't shipped yet, I can fix it. Once a package is on its way, though, I can't redirect it — and I can't be responsible for orders that go to an incorrect address.

When Things Go Sideways

Tracking says "delivered" but the package isn't there?

1. Check around your porch, with neighbors, or at the leasing office.
2. Reach out to the carrier directly using your tracking number.
3. If you still can't find it within 7 days, email me and I'll help you figure it out.

Box arrives looking like it lost a fight? Snap a few photos of the damage (box + product) and email them to me within 48 hours of delivery. I'll get you a replacement or refund — whichever you'd prefer.

Package returned to me? If a package comes back because of an address issue or because no one picked it up, I'll reach out. You may need to cover the cost of reshipping in that case.

Talk to Me

Got a question about your order? I'd love to hear from you.

• Email me: ngoccam15102011@gmail.com
• Phone: [YOUR PHONE NUMBER]
• My hours: Monday through Friday, 9 AM – 5 PM EST
• I usually reply within a business day.

Thanks for shopping small. Truly.

— Allison

Last updated: May 28, 2026